FM Hospitality offers a wide range of services from owner support to consulting and on-site hotel management.


  • Ownership Support with Hotel Operator
  • Management of Hotel Operator’s Performance
  • Identifying new revenue streams & untapped market potential
  • Performance Reviews & Budget and P & L Forecasting


  • Hotel Analysis, Financial and Market driven
  • Lead role in the negotiations of management and franchise agreements
  • Negotiations of management contracts & franchise selection criteria
  • Determining Highest and Best Use of property Assets


  •  Executive Recruitment
  •  Executive Coaching and Conflict Resolution
  •  Wage and Hour Audits
  •  I-9 Audits
  •  Employee Handbook Revision
  •  Policies and Procedures Review
  •  Compensation and Benefits Assessment


  • Daily hotel operations including temporary GM services
  • Capital expenditure control Monthly Profit and Loss Review
  • Development of F&B concepts & business unit viability
  • Pre-Opening plans
  •  Service Audits

FMH’s approach to performance includes:

  • Working closely with the ownership to leverage relationships that support and leverage asset growth.
  • Developing Business Plans to achieve successful flow-through for hotel investment.
  • Creating defined performance management benchmarks that drives return on owner investment.
  • Determine highest and best use of asset during development phase.
  • Working with hotel operators to achieve budgeted goals and aligning owner expectations with the management company priorities.
  • Identifying top talent to assist ownership with delivery of highest service standards.
  • Developing revenue and marketing plans that are aligned with financial targets. Taking full advantage of the global distribution channels that are both on and off-line. Establishing a defined plan to increase direct sales and drive positive Rev Par index.
  • Defining service delivery standards in relationship to competitors in order to enable property to outperform in comp set.

I have been in the hotel business for over 50, years, so I have really seen the best and the worst. Felix Madera as a hotel professional is probably the finest and best I have encountered in those years. He is knowledgeable about every facet of every detail that it takes to run a hotel operation. He is the ultimate CEO as it comes to running a complete hotel company, and his empathy, style and attitude with hotel associates, hotel customers and owners is unsurpassed.

In addition to his knowledge experience and style, Felix brings a passion and love for the business that no one can teach or learn, and a personal code of ethics, that include, loyalty, honesty (really telling it like it is), hard work, and professionalism. He is an inspiration and a true Icon of this business.

- Richard Millard
Chairman & CEO Trust Hospitality