I have been in the hotel business for over 50, years, so I have really seen the best and the worst. Felix Madera as a hotel professional is probably the finest and best I have encountered in those years. He is knowledgeable about every facet of every detail that it takes to run a hotel operation. He is the ultimate CEO as it comes to running a complete hotel company, and his empathy, style and attitude with hotel associates, hotel customers and owners is unsurpassed.
In addition to his knowledge experience and style, Felix brings a passion and love for the business that no one can teach or learn, and a personal code of ethics, that include, loyalty, honesty (really telling it like it is), hard work, and professionalism. He is an inspiration and a true Icon of this business.